Mystery Shopping

Strategic Medical Management uses unbiased third-party shoppers to gather actionable data for you.

Social Media Research

Strategic Medical Management offers social media benchmarking and shopper experience assessment.

Strategic Medical Management analyzes your data to identify your most valuable customers.

Our experts are skilled with a variety of types of statistical analyses.

Receive a ranked and prioritized list of your customers’ wants and needs.

Find out how you compare to direct competitors and industry leaders.

Our experts are skilled with a variety of types of statistical analyses.

We base our industry benchmark reports on thousands of consumer surveys.

We evaluate your call center on 98 best practices and recommend improvements.